Quickads × Comfortel
Overview How it works Scenarios AI render Can & can’t Cost PRD Scope
Next steps
Powered by Meta Business Agent on WhatsApp

An AI agent that answers every customer on WhatsApp, 24/7.

A solution proposal & workflow for bringing Meta’s WhatsApp AI agent to Comfortel — what it can do, what it can’t, how it works, and what it costs to run. Built to help you decide, not to be a live bot.

See how it works Watch a chat
Prepared for  Comfortel Salon Furniture (USA & Canada)
By  Quickads
v1.0  Jul 2026
Online now
< 5 sec
first reply
C
Comfortel Assistant
online
Do the Chloe chairs come in sage green?
Yes! 🌿 The Chloe range comes in Sage Green. Here it is —
Chloe Sage Green
Styling chair · custom base
Sign in for trade price
Check stock
Book showroom
Message
< 5 sec
Median first reply
vs. hours by email or web form
24 / 7
Always-on coverage
nights, weekends & holidays
Seamless
Human handoff
your team steps in with full context
No-code
Setup
inside the WhatsApp Business app
How it works

One conversation, from first message to handoff

Customers reach the agent from your website and ads. It answers using everything you’ve taught it, takes action, and pulls in your team the moment a human is needed.

Entry points
Website chat widget
Floating “Chat on WhatsApp” button
Product-page buttons
“Ask about this” on each product
Meta ads → WhatsApp
Click-to-WhatsApp ad campaigns
Meta Business Agent
the brain
Trained on
Your website & product pages
Catalog & price lists
FAQs, shipping, returns, warranty
Past WhatsApp chats
Facebook Page content
It takes action
Answers questions Recommends products Builds a quote Captures leads Books showroom
Human handoff
Your team steps in on complex or sensitive chats

You stay in control — four levers

Everything the agent does is something you set, and can change any time.

Knowledge
What it knows — add your site, catalog, price lists and docs.
Personality
How it sounds — set the tone; rewrite any reply to fix it instantly.
Audience
Who it talks to — everyone, new customers, or ad traffic only.
Handoff
When it steps back — flag sensitive topics; you take over any time.
Conversation scenarios

See it handle a real salon-furniture chat

Pick a scenario — the chat plays out, and the notes explain exactly what the agent does and where it hands off. These are illustrations, not a live bot.

C
Comfortel Assistant
typically replies instantly
🔒 Messages are end-to-end encrypted
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AI RENDER
Chloe Sage, styled into your salon
Generated from your photo · AI impression
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Message

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Phase 1 · AI render

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What the agent does

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Where it stops / hands off

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Native fit
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Headline request · AI room render

“See it in your salon” — an AI render from their photo

Phase 1 · companion service · AI image model

The customer photographs their salon and gets back a render with Comfortel pieces styled in — or a suggested floor-plan layout. With today’s AI image models (Gemini / ChatGPT), this is achievable in Phase 1 — no AR, no app, no 3D models.

1
Customer sends a salon photo
In chat, the agent recommends a product and asks for a photo of their space.
2
AI styles the furniture in
A companion service sends the photo + product to an AI image model (Gemini / ChatGPT) and gets back a render or floor plan.
3
Back to chat to buy or book
The render returns in WhatsApp, where the agent adds it to a quote or books a showroom visit.
✓ What the agent does
Collects the photo and returns the finished AI render right inside the chat.
✗ What Meta can’t do
The agent can’t generate the image itself — a companion service calls the AI model. Renders are impressions, not exact or to-scale.
Runs on
AI image model + service
Your salon, AI-rendered
Drop a salon photo to preview
AI RENDER Chloe Sage
Add to quote
Regenerate
The honest picture

What it can do — and what it can’t

No surprises later. Everything below is what Meta’s agent does natively, plus the honest limits and how we work around each one.

It can

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It can’t (natively)

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How well each need maps to Meta’s native agent

Higher = works out of the box. Lower = needs a workaround or a companion service (like the AI render).

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Before we launch

What’s needed & what to confirm

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Key open item: Meta Business Agent is rolling out to eligible businesses in select markets. We’ll confirm US & Canada availability for Comfortel before committing to a launch date.
What it costs to run

Operating cost — you mostly pay when you reach out first

WhatsApp charges per message, by category. The good news for a support-and-sales agent: when a customer messages you first, replies within the 24-hour window are free. You pay mainly for proactive notifications and promos.

Free
Customer-started chats
Replies within 24h of a customer’s message — most support & sales chats.
Per message
You-started messages
Order/appointment updates (utility) & promos (marketing), priced by category & country.
Confirm
Meta Business Agent (AI)
The AI layer is offered to eligible businesses — confirm current terms for your market.
Optional
Monthly management
If you’d like us to monitor, tune replies & report each month.
Rough monthly estimator

Model your messaging cost

Customer chats / month{{ freeMsgs }}
% you message first
Blended rate (¢ / msg)
Free customer-started chats{{ freeMsgs }} · $0
Paid proactive messages{{ paidMsgs }}
Meta AI agentconfirm w/ Meta
Estimated messaging / month
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Illustrative only. WhatsApp rates vary by country & message category — confirm current US/Canada pricing with Meta. Excludes any AI subscription & optional management.
Product requirements

PRD — the one-page brief

Objective

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Functional requirements
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Success metrics
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Who it serves
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Out of scope
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Assumptions
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Risks & mitigations
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Scope of work

From access to live — a phased plan

Roughly 5–7 weeks to launch the core agent — including the AI “salon render” — with ongoing optimization after go-live.

Wk 1
Access
Wk 2–3
Knowledge & design
Wk 4
QA
Wk 5
Launch
Wk 4–5
AI render (in scope)
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Ready to move? Here’s what we need.

Four quick decisions from Comfortel and we can kick off Phase 0 this week.

Approve & start Phase 0
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Quickads×Comfortel
Proposal v1.0 · July 2026 · Confidential — prepared for Comfortel Salon Furniture